COMING SOON  ·  The WFM Institute officially launches Q1 2027  ·  Be among the first to know.
LAUNCHING 2027

Elevating workforce management from administrative task to strategic profession.

The WFM Institute is the industry's first dedicated home for workforce management professionals. Our mission is to train current and rising practitioners, centralize the field's best thinking, and establish the first tech-agnostic professional certification. We start in healthcare and grow from there.

Join the Founding Cohort Explore the Vision
Launch
Q1 2027
First Vertical
Healthcare
Co-Founders
DeAngelo & Inman
Our Mission

To elevate the workforce management profession from an administrative function to a strategic discipline that defines the future of work.

We train current and rising workforce management professionals. We centralize the industry's best thinking in one credible home. We establish the first tech-agnostic professional certification. The goal is simple: equip the people who run the systems that run our workforces, and give them the credential, community, and standards the profession has never had.

How We Deliver

Three pillars. One commitment to the profession.

Everything we build serves a single objective: equipping workforce management professionals to lead, not just administrate. Each pillar is designed to move the profession forward in a measurable way.

PILLAR ONE

Elevate Personnel and Impact

Train current WFM professionals on the strategic, interconnected nature of advanced workforce management. Elevate their roles. Position them to shape their organizations and the industry.

PILLAR TWO

Centralize Thought Leadership

Serve as the single, reputable hub for the industry's best thinking. Feature and amplify the work of the practitioners and researchers defining the future of the field.

PILLAR THREE

Define Industry Standards

Create a tech-agnostic, professional WFM Certification Program. Establish common best practices. Build a robust, credentialed talent pipeline for every market we serve.

Co-Founders

Two operators. Decades of practice. One mission.

Mickey DeAngelo, Co-Founder

Mickey DeAngelo

Co-Founder
MSHRM

Workforce management strategist and Chief Outcomes Officer at Andgo Systems. Long-tenured practitioner with deep operational experience across healthcare scheduling, vacancy management, and the human side of workforce technology.

  • Chief Outcomes Officer, Andgo Systems
  • Co-Host of the Talking Shift podcast
  • Workforce management thought leader and contributor
  • Speaker on workforce strategy and operational excellence
  • Co-developer of the Workforce Management Journey series
View LinkedIn profile →
Dr. Sarah Inman, Co-Founder

Dr. Sarah Inman

Co-Founder
DHA, SHRM-CP

Healthcare strategist and workforce management expert. SVP of Healthcare and Partner at Improvizations. Doctorate in Healthcare Administration from Capella University, with a capstone on the impact of workforce management solutions on nurse labor costs.

  • Seven years of HIMSS conference presentations
  • Co-Host of the Workforce on Deck podcast
  • Featured on CNN, CNBC, Fox Business News, PBS
  • Creator of the Inman STAR Framework
  • Published author on staffing, scrutiny, and accountability
View LinkedIn profile →
The Podcasts

Two shows. One conversation about the future of work.

Our flagship podcasts bring together the operators, executives, and innovators redefining workforce management. Listen, learn, and join the dialogue.

PARTNER PODCAST

Talking Shift

Hosted by Mickey DeAngelo and Josh Ambrose

Honest conversations about the realities of workforce management. Talking Shift digs into the operational tensions, scheduling truths, and human stories behind every workforce decision.

►
The Workforce Management Journey, Pt. 1
With Dr. Sarah Inman · Joint Series
►
Vacancy, Volume, and the Real Cost of Open Shifts
Operational realities
►
When Technology Meets the Front Line
Adoption and change management
Apple Podcasts Spotify YouTube
FLAGSHIP PODCAST

Workforce on Deck

Hosted by Dr. Sarah Inman and Vince Jackson

Conversations with the practitioners, executives, and clinicians shaping the future of workforce management. Industry expert interviews on strategy, technology, and the people behind the systems.

►
Inside the Workforce Management Journey
With Mickey DeAngelo · Series Episode 1
►
Staffing, Scrutiny, and Accountability
Featured panel discussion
►
From HIMSS to the Floor
Workforce technology in practice
Apple Podcasts Spotify YouTube
Insights and Articles

Published thinking from the field.

Original research, frameworks, and field-tested perspectives from our founders and contributors. A growing library of practical thought leadership for workforce management professionals.

FEATURED ARTICLE

Staffing, Scrutiny, and Accountability

A deep look at staffing mandates, governance, and what it takes to build a workforce management program that holds up under regulatory pressure.

Dr. Sarah Inman Read →
FRAMEWORK

The Inman STAR Framework

A five-level governance diagnostic for staffing and accountability readiness. The proprietary framework anchoring a new approach to workforce management maturity.

Dr. Sarah Inman Read →
PODCAST SERIES

The Workforce Management Journey

A five-part themed series co-developed by Sarah Inman and Mickey DeAngelo. Strategic workforce management in healthcare from foundation to maturity.

DeAngelo & Inman Read →
RESEARCH

Assessing the Impact of Workforce Management Solutions on Rising Nurse Labor Costs

Doctoral capstone research examining the measurable financial impact of workforce management technology in acute care settings.

Dr. Sarah Inman Read →
PERSPECTIVE

The Vacancy Equation

Why open shifts are not a scheduling problem. A reframing of vacancy management through the lens of operations, finance, and care delivery.

Mickey DeAngelo Read →
INDUSTRY ANALYSIS

From Administrative Afterthought to Strategic Program

A founder essay on why the workforce management profession needs an institute, a certification, and a collective voice.

DeAngelo & Inman Read →
The Certification Program

The first tech-agnostic professional WFM certification.

Built by practitioners, for practitioners. Our certification program establishes a common language and a shared standard of excellence for workforce management professionals, regardless of platform or vertical.

  • Tech-agnostic curriculum applicable across every WFM platform
  • Designed by industry contributors and subject matter experts
  • Strategic, operational, and analytical competency assessments
  • Continuing education and recertification pathways
  • Built for current and rising workforce management professionals
Become a Founding Candidate
WFM
Certified Professional
CWMP™ Credential
Healthcare Track · Launching Q1 2027
MODULE 01
Strategic WFM Foundations
MODULE 02
Demand and Forecasting
MODULE 03
Scheduling and Coverage
MODULE 04
Governance and Compliance
MODULE 05
Analytics and Impact
MODULE 06
Leadership and Change
Join the Founding Cohort

Be the first to know when we launch.

Get early access to the certification waitlist, founding-contributor opportunities, exclusive content from Sarah and Mickey, and direct updates from the founding team.